Every piece of information you share with dunia88 is fully confidential and protected. On this page, we explain in detail — what data is collected, why it is collected, and how it is kept secure.
Dunia88 (referred to herein as "we", "us", or "the Platform") is a trusted online gaming platform operating for players in Bangladesh. This Privacy Policy applies to all users of the dunia88.win website and mobile application.
When you open an account on dunia88, use our services, or contact us, we collect certain information. This Privacy Policy clearly outlines — what data is collected, why it is collected, how long it is retained, and what your rights are.
By using this platform, you are considered to have accepted this Privacy Policy. If you do not agree with this policy, please discontinue use of the platform and contact us.
Dunia88 only collects information that is necessary for platform operations, security, and delivering the best possible service to you. We never collect excessive or unnecessary data.
| Data type | Example | Reason for Collection |
|---|---|---|
| Identity information | Full name, date of birth, NID | KYC Verification |
| Contact Information | Mobile number, email address | Account Management |
| Financial Information | BKash/Nagad number, transaction history | Payment processing |
| Technical information | IP address, device information, browser | Security |
| Gaming activity | Game history, bet amounts, session duration | Service improvement |
| Contact Log | Support chat, email messages | Quality control |
We do not collect any sensitive information beyond what is listed above — such as religion, political views, or health data.
Dunia88 uses the data it collects solely for specific, legitimate purposes. Our core principle is to use only what is necessary — nothing more.
Dunia88 uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.
You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
Dunia88 never sells your personal data. However, limited information may be shared with trusted partners where necessary for service operations.
All third-party partners are bound by strict confidentiality agreements and may only use data for specified purposes. If any partner breaches these terms, we will take immediate action.
Dunia88 does not retain your data longer than necessary. A specific retention period is defined for each category of information.
| Data type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | Minimum 7 years (legal obligation) |
| Gaming logs | 18 months |
| Customer Support Logs | 3 years |
| Cookie Data | After session ends, or up to 12 months maximum |
| Inactive account data | 3 years after the last activity |
Once the retention period expires, your data is automatically and securely deleted or anonymized so you can no longer be identified.
Dunia88 believes you should have full control over your own data. To that end, we provide you with the following rights.
To exercise any of these rights, please contact our customer service team. We typically respond to requests within 30 business days.
Dunia88 uses industry-leading technology to keep your data secure. Our security infrastructure provides multi-layered protection at every level.
We take data security extremely seriously. In the event of a data breach, we will notify all affected users within 72 hours.
Dunia88 strictly enforces a policy prohibiting anyone under 18 from accessing the platform. We believe protecting minors is a fundamental ethical responsibility.
If you become aware of a minor using an account on the platform, please notify our support team immediately. We will take prompt action.
Dunia88 reserves the right to update this Privacy Policy as needed. In the event of any changes, we will notify you through the following methods.
Continued use of the platform after any changes constitutes acceptance of the updated policy. If you have questions about any changes, please contact our support team.
The key features of how we protect your privacy.
All your data is encrypted using 256-bit SSL technology. Communication between our servers and your device takes place over a fully secure channel.
Every account goes through identity verification. This protects your account from misuse and keeps the platform secure for everyone.
Your data is stored in internationally certified, secure data centers. Regular backups and data redundancy are maintained at all times.
Dunia88 never sells your personal information to third parties. Your data is used exclusively to improve the services we provide to you.
When the designated retention period ends, data is automatically and securely deleted. No outdated information is kept unnecessarily.
In the event of any data breach or privacy issue, we will notify you directly within 72 hours. No hiding, no delays.