Data protection documentation

Dunia88 Privacy Policy – Our Commitment to Protecting Your Data

Every piece of information you share with dunia88 is fully confidential and protected. On this page, we explain in detail — what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
256-bit
SSL Encryption
0Items
Never sold to third parties
24/7
Data monitoring
100%
Right to erasure
Our privacy commitment: dunia88 handles your personal information with the utmost confidentiality. We never sell your data or share it with third parties without authorization.
01

Introduction and applicability

Dunia88 (referred to herein as "we", "us", or "the Platform") is a trusted online gaming platform operating for players in Bangladesh. This Privacy Policy applies to all users of the dunia88.win website and mobile application.

When you open an account on dunia88, use our services, or contact us, we collect certain information. This Privacy Policy clearly outlines — what data is collected, why it is collected, how long it is retained, and what your rights are.

By using this platform, you are considered to have accepted this Privacy Policy. If you do not agree with this policy, please discontinue use of the platform and contact us.

Applicability: This policy applies equally to all dunia88 services, games, payment transactions, and customer support interactions.
02

What data we collect

Dunia88 only collects information that is necessary for platform operations, security, and delivering the best possible service to you. We never collect excessive or unnecessary data.

Data type Example Reason for Collection
Identity information Full name, date of birth, NID KYC Verification
Contact Information Mobile number, email address Account Management
Financial Information BKash/Nagad number, transaction history Payment processing
Technical information IP address, device information, browser Security
Gaming activity Game history, bet amounts, session duration Service improvement
Contact Log Support chat, email messages Quality control

We do not collect any sensitive information beyond what is listed above — such as religion, political views, or health data.

03

How we use your data

Dunia88 uses the data it collects solely for specific, legitimate purposes. Our core principle is to use only what is necessary — nothing more.

  • To create, verify, and manage your account.
  • To process all financial transactions, including deposits and withdrawals.
  • To prevent fraud, money laundering, and illegal activity.
  • To personalize and enhance your gaming experience.
  • To resolve technical issues and improve the platform.
  • To meet legal obligations and comply with regulatory authority requirements.
  • To send relevant offers and promotional messages (with your consent).
  • To enforce responsible gaming policies and protect user welfare.
Consent-Based Marketing: We only send promotional messages with your consent. You can opt out at any time through your account settings.
04

Cookies & Tracking Technologies

Dunia88 uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

  • Essential Cookies: Login sessions and security tokens are essential — the platform cannot function without them.
  • Functionality Cookies: Remembers your language preference, game settings, and account configuration.
  • Analytics cookies: Analyzes which pages users visit and how long they spend on each.
  • Security cookies: Detects abnormal login patterns to keep your account secure.

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

Important: We do not use third-party advertising network cookies, and we never share your browsing history with any external advertisers.
05

Sharing data with third parties

Dunia88 never sells your personal data. However, limited information may be shared with trusted partners where necessary for service operations.

  • Payment processor: bKash, Nagad, and similar services — only the information necessary to verify transactions is collected.
  • KYC Verification Authority: With licensed agencies for identity verification.
  • Game software provider: Only the minimum data necessary to operate the games.
  • Law Enforcement Agencies: In cases involving a court order or legal obligation.

All third-party partners are bound by strict confidentiality agreements and may only use data for specified purposes. If any partner breaches these terms, we will take immediate action.

06

Data retention period

Dunia88 does not retain your data longer than necessary. A specific retention period is defined for each category of information.

Data type Retention Period
Account Information 5 years after account closure
Financial Transaction Records Minimum 7 years (legal obligation)
Gaming logs 18 months
Customer Support Logs 3 years
Cookie Data After session ends, or up to 12 months maximum
Inactive account data 3 years after the last activity

Once the retention period expires, your data is automatically and securely deleted or anonymized so you can no longer be identified.

07

Your Rights

Dunia88 believes you should have full control over your own data. To that end, we provide you with the following rights.

  • Right to access your data: You can find out exactly what information we hold about you.
  • Right to Rectification: You may request that any incorrect or outdated information be corrected.
  • Right to erasure: In certain situations, you have the right to request that your data be deleted.
  • Right to restrict processing: If you object to any processing activity, you may request that it be stopped.
  • Data portability: You can receive your data in a standard, portable format.
  • Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our customer service team. We typically respond to requests within 30 business days.

Note: Legal obligations may prevent certain data from being deleted before a specified period. In such cases, we will inform you in detail.
08

Security measures

Dunia88 uses industry-leading technology to keep your data secure. Our security infrastructure provides multi-layered protection at every level.

  • 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
  • Two-factor authentication (2FA): An extra layer of security for your account.
  • Firewall and DDoS protection: Our servers are protected against cyber attacks.
  • Regular security audits: Regularly audited by independent third-party experts.
  • Unusual Activity Detection: Our AI-powered system automatically detects and flags suspicious activity.
  • Limited Access Policy: Only authorized personnel can access the required information.

We take data security extremely seriously. In the event of a data breach, we will notify all affected users within 72 hours.

Your Role: Keep your password strong, never share it with anyone, and avoid logging in over public Wi-Fi. Security is a shared responsibility.
09

Minor Protection

Dunia88 strictly enforces a policy prohibiting anyone under 18 from accessing the platform. We believe protecting minors is a fundamental ethical responsibility.

  • Age verification is mandatory at the time of registration.
  • Proof of age must be submitted as part of the KYC process.
  • Additional verification is carried out in suspicious cases.
  • Parents can restrict access to the platform on their child's device.
  • If a minor is identified, the account is closed immediately.

If you become aware of a minor using an account on the platform, please notify our support team immediately. We will take prompt action.

10

Privacy policy updates

Dunia88 reserves the right to update this Privacy Policy as needed. In the event of any changes, we will notify you through the following methods.

  • A clear notice will be displayed on the website's main page.
  • A detailed summary of any changes will be sent to your registered email.
  • SMS notifications for important account changes.
  • The "Last Updated" date is always displayed at the top of the page.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you have questions about any changes, please contact our support team.

Tip: Visit this page regularly and check the last updated date to stay informed about our latest policy changes.

Data Protection at dunia88 6 Pillars

The key features of how we protect your privacy.

End-to-End Encryption

All your data is encrypted using 256-bit SSL technology. Communication between our servers and your device takes place over a fully secure channel.

Strict KYC Verification

Every account goes through identity verification. This protects your account from misuse and keeps the platform secure for everyone.

Secure data storage

Your data is stored in internationally certified, secure data centers. Regular backups and data redundancy are maintained at all times.

No data sales

Dunia88 never sells your personal information to third parties. Your data is used exclusively to improve the services we provide to you.

Automated Data Deletion

When the designated retention period ends, data is automatically and securely deleted. No outdated information is kept unnecessarily.

Transparent Communication

In the event of any data breach or privacy issue, we will notify you directly within 72 hours. No hiding, no delays.

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Play safe, join dunia88

Read our Privacy Policy and rest assured — your data is completely secure. Register now and step into a world of hundreds of exciting games.

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